Privacy Policy

Last Updated: February 13, 2025

Expatwise ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, Expatwise.com ("Website"). By accessing or using our Website, you agree to this Privacy Policy.

1. Information We Collect

We collect and process different types of information depending on how you use our services:

a. Information You Provide Directly:

  • Contact Information: Name, email address, phone number, and country of origin when filling out forms or contacting us.
  • Preferences and Interests: Information you share during consultations or inquiries about relocation, residency, or related services.

b. Automatically Collected Information:

  • Device and Usage Information: IP address, browser type, operating system, and browsing activity on the Website.
  • Cookies and Similar Technologies: Information collected through cookies to enhance your experience (see Section 7 for details).

c. Third-Party Sources:

We may collect information from publicly available sources or trusted partners if you authorize them to share your data with us.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, improve, and personalize our services.
  • To respond to your inquiries, schedule consultations, or fulfill your requests.
  • To process payments, if applicable.
  • To analyze trends, usage, and user behaviors to improve our platform.
  • To send relevant marketing communications (if you have opted in).
  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

  • With Service Providers: To consultants, legal experts, or professional partners who assist in delivering our services.
  • For Legal Reasons: When required to comply with laws, regulations, or legal processes.
  • With Consent: When you give explicit consent to share information with third parties.

4. How We Protect Your Data

We take appropriate technical and organizational measures to secure your personal data, including:

  • Encryption: Data transmitted between your browser and our Website is encrypted using SSL.
  • Access Control: Only authorized personnel and service providers have access to your data.
  • Regular Monitoring: We regularly monitor our systems for potential vulnerabilities.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data where applicable.
  • Restriction: Restrict how we process your data.
  • Objection: Object to the processing of your data for direct marketing.
  • Portability: Receive a copy of your data in a commonly used format.

To exercise these rights, please email us at contact [at] expatwise.com

6. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer required, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality and performance.
  • Analyze Website traffic and user behavior.
  • Serve targeted advertisements (with your consent).

You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

8. International Data Transfers

As Expatwise operates globally, your data may be transferred to and processed in countries outside of your country of residence. We take appropriate safeguards to ensure data protection during these transfers.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Expatwise

Email: contact [at] expatwise.com